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Outage in 8x8

Agent Workspace playback page not loading

Resolved Minor
May 23, 2025 - Started 11 months ago - Lasted about 1 hour

Incident Report

8x8 is investigating reports that Agent Workspace is not populating results in the playback tab of the Monitoring page. We will provide further updates as they become available.

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Latest Updates ( sorted recent to last )
11 months ago - at 05/23/2025 09:58AM

[in progress]

8x8 continues to investigate the issue impacting Agent Worskpace where the playback tab of the Monitoring page is not populating. If you are experiencing this issue please contact support to troubleshoot further. We apologize for the delay and we will continue to work to resolve.

11 months ago - at 05/23/2025 09:25AM

8x8 is investigating reports that Agent Workspace is not populating results in the playback tab of the Monitoring page. We will provide further updates as they become available.

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