Outage in 8x8
Logins using two factor authentication via email or SMS are failing
Resolved Minor
June 04, 2025 - Started 11 months ago
- Lasted 34 minutes
Incident Report
8x8 is currently investigating issues with some customers having new logins fail when utilizing two factor authentication via email or SMS. Users are instead being directed to blank screen. Other authentications methods such as 3rd party Single Sign on are operating normally. 8x8 has resources engaged and will provide updates as they become available.
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Latest Updates ( sorted recent to last )
11 months ago - at 06/04/2025 07:43PM
[in progress]
Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.
11 months ago - at 06/04/2025 07:25PM
8x8 is currently investigating issues with some customers having new logins fail when utilizing two factor authentication via email or SMS. Users are instead being directed to blank screen. Other authentications methods such as 3rd party Single Sign on are operating normally. 8x8 has resources engaged and will provide updates as they become available.
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