Outage in 8x8
Issues with Contact Center Analytics Data (US/EMEA)
Resolved Minor
July 03, 2025 - Started about 13 hours ago
- Lasted about 2 hours
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Outage Details
8x8 is aware of an issue affecting Contact Center Analytics data. Symptoms include delayed data appearing on dashboards and in historical reports. We are investigating and will provide updates as soon as we have them.
Latest Updates ( sorted recent to last )
about 11 hours ago - at 07/03/2025 03:28AM
[in progress]
Almost all reported symptoms have been resolved. We will continue to monitor and provide confirmation of issue resolution.
about 12 hours ago - at 07/03/2025 02:33AM
8x8 is starting to see recovery in Analytics data. We are continuing to monitor and will provide confirmation once the issue is fully resolved.
about 13 hours ago - at 07/03/2025 01:59AM
8x8 is aware of an issue affecting Contact Center Analytics data. Symptoms include delayed data appearing on dashboards and in historical reports. We are investigating and will provide updates as soon as we have them.
Latest 8x8 outages
Call quality issues - 3 days ago
Contact Center outbound email delivery issues - 15 days ago
8x8 Support Portal not loading - 17 days ago
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