Outage in 8x8
Issues with Contact Center Analytics Data (US/EMEA)
Resolved Minor
July 02, 2025 - Started 10 months ago
- Lasted about 2 hours
Incident Report
8x8 is aware of an issue affecting Contact Center Analytics data. Symptoms include delayed data appearing on dashboards and in historical reports. We are investigating and will provide updates as soon as we have them.
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Latest Updates ( sorted recent to last )
10 months ago - at 07/03/2025 03:28AM
[in progress]
Almost all reported symptoms have been resolved. We will continue to monitor and provide confirmation of issue resolution.
10 months ago - at 07/03/2025 02:33AM
8x8 is starting to see recovery in Analytics data. We are continuing to monitor and will provide confirmation once the issue is fully resolved.
10 months ago - at 07/03/2025 01:59AM
8x8 is aware of an issue affecting Contact Center Analytics data. Symptoms include delayed data appearing on dashboards and in historical reports. We are investigating and will provide updates as soon as we have them.
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