Outage in Sangoma
BV - Issue with Park Presence, Voicemail & Registration
Resolved MinorIncident Report
Summary AI Generated
A subset of Sangoma Business Voice customers experienced issues with Park Presence, Voicemail, and Registration over approximately 1.7 hours. Engineers investigated the problem and applied a fix, after which services returned to normal operation. The incident was fully resolved following a monitoring period to confirm stability.
We have discovered an issue with a subset of Business Voice (BV) customers. The reports are that they are experiencing issues with Park Presence, Voicemail and Registration on some select customers. Our Engineers are actively looking into this matter.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/15/2026 11:18PM
This incident is now being resolved.
MONITORING
2 days ago - at 07/15/2026 10:21PM
After investigation, our Engineers applied a fix and we're seeing services return to normal operation. We're currently monitoring these results.
INVESTIGATING
2 days ago - at 07/15/2026 09:38PM
We have discovered an issue with a subset of Business Voice (BV) customers. The reports are that they are experiencing issues with Park Presence, Voicemail and Registration on some select customers. Our Engineers are actively looking into this matter.
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