Outage in Sangoma
Switchvox Cloud - Inbound & Outbound calling issues
Resolved MajorIncident Report
Summary AI Generated
Sangoma's Switchvox Cloud platform experienced a major outage lasting approximately 1.4 hours, affecting inbound and outbound calling, phone registrations, and causing some phones to go offline entirely. Engineers investigated and restored services, with monitoring confirming alerts subsided before the incident was formally resolved.
We have discovered an issue with Switchvox Cloud product. Troubles are with inbound & outbound calling, registration issues and some phones are down. Our Engineers are currently investigating this trouble.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/15/2026 11:19PM
This incident is now being resolved.
MONITORING
2 days ago - at 07/15/2026 10:07PM
We are seeing that our monitoring alerts have subsided and indicate that services should be back online. We're now monitoring this incident.
INVESTIGATING
2 days ago - at 07/15/2026 09:59PM
We have discovered an issue with Switchvox Cloud product. Troubles are with inbound & outbound calling, registration issues and some phones are down. Our Engineers are currently investigating this trouble.
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