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Outage in Sangoma

Some Features Not Working - Multiple Digium Cloud Portals

Resolved Minor
August 25, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Multiple Digium Cloud portals experienced feature failures for approximately 3 hours on August 25, 2026. Engineers identified the root cause and deployed a fix, which was monitored before the incident was fully resolved.

We have discovered an issue with some features not working properly that is currently affecting multiple Digium Cloud portals. Our engineering team is actively investigating the matter.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/25/2026 09:00PM

This incident is now being resolved.

MONITORING 2 days ago - at 08/25/2026 08:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 08/25/2026 06:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 08/25/2026 06:06PM

We have discovered an issue with some features not working properly that is currently affecting multiple Digium Cloud portals. Our engineering team is actively investigating the matter.

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