Outage in Sangoma
Portal Issue - Switchvox Portal & Switchvox Cloud Onboarding
Resolved MinorIncident Report
Summary AI Generated
Sangoma experienced a minor incident lasting approximately 1.6 hours affecting the Switchvox Portal (mydigiumcloud.com) and the Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com). Engineers investigated the issue, implemented a fix, and monitored results before confirming full resolution.
Our Engineers are investigating an issue impacting Switchvox Portal (mydigiumcloud.com) and our Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com). We will provide another update once we receive further information.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 09/18/2026 12:44AM
This incident has now been resolved.
MONITORING
19 days ago - at 09/17/2026 11:45PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
19 days ago - at 09/17/2026 11:12PM
Our Engineers are investigating an issue impacting Switchvox Portal (mydigiumcloud.com) and our Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com). We will provide another update once we receive further information.
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