Need to monitor Abnormal Security outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Abnormal Security, and never miss an outage again.
Start Free Trial
What Happened: On September 16, 2024, at around 5:00 pm UTC, Abnormal experienced a degradation in performance in the EU (Azure) Data Centre. During the affected timeframe, a partial customer base would have seen message detection and remediation issues, resulting in a delay in scanning.
Affected Services: Inbound Email Protection
Severity Level: Major
Geography: EMEA-based customers (partial customer base - Azure Data Centre)
Incident Start Time: September 16, 2024, 5:00 PM UTC
Incident Resolution Time: September 17, 2024, 1:00 PM UTC
What We're Doing: We completed reprocessing all impacted emails. A full Root Cause Analysis will be completed and available upon request by contacting Support.
Questions?: For any immediate concerns, please contact us at support@abnormalsecurity.com.
What Happened: On September 16, 2024, at around 5:00 pm UTC, Abnormal experienced a degradation in performance in the EU (Azure) Data Centre. During the affected timeframe, partial customer base would have seen message detection and remediation issues, resulting in a delay in scanning.
Affected Services: Inbound Email Protection
Severity Level: Major
Geography: EMEA-based customers (partial customer base - Azure Data Centre)
Incident Start Time: September 16, 2024, 5:00 PM UTC
Incident Resolution Time: September 17, 2024, 1:00 PM UTC
What We're Doing: Our engineering team has resolved the issue, and emails are now being remediated as usual. We have started reprocessing all impacted emails. We will provide an update once reprocessing is completed. A full Root Cause Analysis will be completed and available upon request by contacting Support.
Next Update: We will provide an update once we can share an ETA on processing completion time
Questions?: For any immediate concerns, please contact us at support@abnormalsecurity.com.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime