Microsoft Outage causing Intermittent Remediation issues.

Abnormal services have fully recovered from the Microsoft outage, and the backlog of messages from the incident duration has been successfully processed.
We appreciate your patience as Microsoft worked to restore its services. If you have any questions or continue to experience issues, please reach out to our support team at support@abnormalsecurity.com.

Abnormal services are recovering as we continue to monitor progress. We are actively working through the backlog of messages from the incident duration to ensure all pending items are processed.
We appreciate your patience as Microsoft worked to restore its services. If you have any questions or continue to experience issues, please contact our support team at support@abnormalsecurity.com.

Microsoft has confirmed that a platform upgrade is causing an availability issue with Azure Event Hubs Premium, impacting Abnormal services. Microsoft has engaged additional engineers to investigate and implement a fix. We are starting to see a partial event Hub recovery, and continue to actively work with Microsoft engineering and support teams to fully resolve the issue as quickly as possible.
We will provide updates as more information becomes available. Thank you for your patience.

Starting at 18:20 UTC on March 5, 2025, Abnormal began experiencing intermittent remediation issues across our products due to a widespread Microsoft outage.
Microsoft has acknowledged the issue and is actively working to restore service. As a result, you may notice delays or disruptions in remediation functionality. We understand the importance of timely email security and are closely monitoring the situation while assessing any possible mitigations to minimize impact.
We appreciate your patience and will provide updates as soon as we have more information. If you have any questions or need further assistance, please reach out to our support team.