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Outage in Abnormal Security

Google Service Disruption Impacting Abnormal Email Security Services

Resolved Major
June 12, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

Starting around 17:50 UTC on June 12th, Abnormal experienced service disruptions affecting Inbound Email Security, AI Security Mailbox, and Graymail services for Google Workspace customers in both US and EU regions due to a widespread Google outage. As of the latest update, Google services are showing signs of recovery. Abnormal's engineering team continues to monitor the situation closely to ensure full restoration of all services. During this period, some email security functions may experience intermittent delays. Abnormal will provide another update once all services have been confirmed fully operational or if there are any changes to recovery status.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/12/2025 07:50PM

Abnormal's email security services have fully recovered following the Google service disruption. The backlog of messages that accumulated during the impact window between 17:50 UTC and 18:50 UTC has been successfully reprocessed. All Inbound Email Security, AI Security Mailbox, and Graymail services for Google Workspace customers are now functioning normally.

If you experience any further issues or have questions or concerns, please reach out to our support team at support@abnormalsecurity.com

MONITORING 10 months ago - at 06/12/2025 07:48PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 06/12/2025 06:59PM

Starting around 17:50 UTC on June 12th, Abnormal experienced service disruptions affecting Inbound Email Security, AI Security Mailbox, and Graymail services for Google Workspace customers in both US and EU regions due to a widespread Google outage. As of the latest update, Google services are showing signs of recovery. Abnormal's engineering team continues to monitor the situation closely to ensure full restoration of all services. During this period, some email security functions may experience intermittent delays. Abnormal will provide another update once all services have been confirmed fully operational or if there are any changes to recovery status.

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