Outage in Abnormal Security
Abnormal Portal Access Disruption – (EU)
Resolved MajorIncident Report
Summary AI Generated
Starting around 14:40 UTC, the Abnormal Security EU Portal became inaccessible and displayed errors, preventing EU customers from accessing the portal application. Email detection and remediation services continued operating normally throughout the incident. Portal access for EU customers was fully restored at 15:01 UTC.
Starting around 14:26 UTC, Abnormal began experiencing an issue with the EU Portal being inaccessible and displaying an error. EU customers may be unable to access the Abnormal Portal during this time. Email detection and remediation services remain fully operational and are not impacted. The engineering team is actively working to restore access to the EU Portal.
Components affected
Abnormal Security Portal ApplicationTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 03/16/2026 03:05PM
Starting around 14:40 UTC, Abnormal experienced an issue with the EU Portal being inaccessible and displaying an error to EU customers. Email detection and remediation services were not impacted during this time and continued to operate normally. Access to the Abnormal Portal for EU customers has been restored as of 15:01 UTC. If you experience any further issues, please reach out to the Abnormal support team at support@abnormalsecurity.com.
INVESTIGATING
27 days ago - at 03/16/2026 02:58PM
Starting around 14:26 UTC, Abnormal began experiencing an issue with the EU Portal being inaccessible and displaying an error. EU customers may be unable to access the Abnormal Portal during this time. Email detection and remediation services remain fully operational and are not impacted. The engineering team is actively working to restore access to the EU Portal.
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