Outage in Abrigo

SSH connections to fileservice.abrigo.com failing

Resolved Minor
March 17, 2024 - Started about 1 year ago
Official incident page

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Outage Details

SSH connections to fileservice.abrigo.com have been impaired starting at 3/17/2024 5:15 ET. Abrigo has identified the issue and is working to resolve. HTTPS connections are not impacted and continue to function normally. When resolved, most SSH transfers will automatically retry and complete without manual intervention; however, customers should validate and manually reinitiate any failed transfers as needed.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/17/2024 07:12PM

This incident has been resolved.

MONITORING about 1 year ago - at 03/17/2024 05:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 03/17/2024 04:06PM

SSH connections to fileservice.abrigo.com have been impaired starting at 3/17/2024 5:15 ET. Abrigo has identified the issue and is working to resolve. HTTPS connections are not impacted and continue to function normally. When resolved, most SSH transfers will automatically retry and complete without manual intervention; however, customers should validate and manually reinitiate any failed transfers as needed.

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