Outage in Abstract

Unable to create branches, open files following Abstract update

Resolved Minor
October 13, 2022 - Started almost 2 years ago - Lasted about 22 hours
Official incident page

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Outage Details

Some users are reporting problems creating branches and opening files after updating Abstract to version 98.2.0. We're investigating this, but in the meantime we recommend reinstalling Abstract version 94.1.14 so that you can get back to work as quickly as possible: https://downloads.goabstract.com/mac/Abstract-98.1.14.zip
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 10/14/2022 02:14PM

It appears this issue was likely affecting users with M1/M2 (ARM) Macs. We've released an updated version of the desktop app (98.2.1) and are monitoring the version to ensure it resolves the issue.

INVESTIGATING almost 2 years ago - at 10/13/2022 10:10PM

Some users are reporting problems creating branches and opening files after updating Abstract to version 98.2.0. We're investigating this, but in the meantime we recommend reinstalling Abstract version 94.1.14 so that you can get back to work as quickly as possible: https://downloads.goabstract.com/mac/Abstract-98.1.14.zip

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