Outage in Abstract

Unable to create branches, open files following Abstract update

Resolved Minor
October 13, 2022 - Started about 2 years ago - Lasted about 22 hours
Official incident page

Need to monitor Abstract outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Abstract, and never miss an outage again.
Start Free Trial

Outage Details

Some users are reporting problems creating branches and opening files after updating Abstract to version 98.2.0. We're investigating this, but in the meantime we recommend reinstalling Abstract version 94.1.14 so that you can get back to work as quickly as possible: https://downloads.goabstract.com/mac/Abstract-98.1.14.zip
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 10/14/2022 02:14PM

It appears this issue was likely affecting users with M1/M2 (ARM) Macs. We've released an updated version of the desktop app (98.2.1) and are monitoring the version to ensure it resolves the issue.

INVESTIGATING about 2 years ago - at 10/13/2022 10:10PM

Some users are reporting problems creating branches and opening files after updating Abstract to version 98.2.0. We're investigating this, but in the meantime we recommend reinstalling Abstract version 94.1.14 so that you can get back to work as quickly as possible: https://downloads.goabstract.com/mac/Abstract-98.1.14.zip

Latest Abstract outages

Some users reporting an inability to load collections / sync changes - 4 months ago
Scheduled Maintenance 1am-2am PST on Friday Nov 17 - about 1 year ago
Some users unable to access Abstract - over 1 year ago
Some users seeing issues with syncing projects, viewing / creating branches, and updating / viewing collections and files - over 1 year ago
Some users reporting an inability to load collections / generic "Something went wrong" error - about 2 years ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE