Outage in Abstract

Some users seeing issues with syncing projects, viewing / creating branches, and updating / viewing collections and files

Resolved Minor
March 23, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We've identified an issue with a Git cluster that is causing problems with syncing projects, creating and viewing branches, and with updating and viewing collections and files for some users. We're working on a fix now and will continue to provide updates as we know more.
Components affected
Abstract Web App

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/23/2023 08:35PM

After monitoring, we believe this incident is resolved, but please contact Support if you're still seeing issues.

MONITORING over 2 years ago - at 03/23/2023 05:38PM

We've deployed a fix and are monitoring to ensure it's working. We'll keep you posted as we know more.

IDENTIFIED over 2 years ago - at 03/23/2023 05:25PM

We've identified an issue with a Git cluster that is causing problems with syncing projects, creating and viewing branches, and with updating and viewing collections and files for some users. We're working on a fix now and will continue to provide updates as we know more.

Latest Abstract outages

Some users reporting an inability to load collections / sync changes - over 1 year ago
Scheduled Maintenance 1am-2am PST on Friday Nov 17 - about 2 years ago
Some users unable to access Abstract - about 2 years ago
Some users reporting an inability to load collections / generic "Something went wrong" error - about 3 years ago
Unable to create branches, open files following Abstract update - about 3 years ago

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