Outage in Acquia
We are currently investigating a degradation of service in Acquia Support Systems.
Resolved MinorIncident Report
We are currently investigating a degradation of service in Acquia Support Systems. Impacted customers will see an error message when trying to file a new ticket with Acquia Support. Acquia customers who are unable to file tickets directly can contact Acquia Support directly via phone https://docs.acquia.com/support/guide/#contacting-acquia-support
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 05/03/2023 12:09AM
All services are operational at this time.
MONITORING
over 2 years ago - at 05/02/2023 08:48PM
The cause of the issue impacting the Acquia Support ticketing system has been identified, and a fix has been deployed. Acquia is monitoring the situation and will provide updates as more information becomes available.
INVESTIGATING
over 2 years ago - at 05/02/2023 08:34PM
We are currently investigating a degradation of service in Acquia Support Systems. Impacted customers will see an error message when trying to file a new ticket with Acquia Support. Acquia customers who are unable to file tickets directly can contact Acquia Support directly via phone https://docs.acquia.com/support/guide/#contacting-acquia-support
Latest Acquia outages
Acquia has detected an impaired services for some Acquia Cloud Next & Acquia Source applications - 13 days ago
Acquia DAM Preview Generation Delays - about 1 month ago
Acquia has detected a temporary service interruption in Acquia Search services - about 1 month ago
Acquia has detected a temporary service interruption in Acquia Search services - about 1 month ago
Partial Snowflake outage in AWS impacting Acquia CDP EU tenants - about 1 month ago
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