Check if Acquia Support Systems is down, official outages, user-reported issues, and outages map.
Acquia Support Systems is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 18 incidents for Acquia Support Systems since started monitoring Acquia status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Acquia Support Systems outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 04:24 AM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating an interruption of service for the Acquia ticketing system. In the...
                                             | about 2 hours | 
| Oct 12, 2025 11:16 PM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating an interruption of service for the Acquia ticketing system. In the...
                                             | about 1 hour | 
| Jun 15, 2025 09:50 PM EDT | 
                                              
                                                Major
                                              
                                             Acquia is currently experiencing an issue with customers submitting support tickets. If you need ...
                                             | about 10 hours | 
| Jun 05, 2025 09:34 AM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating an interruption of service for the Acquia ticketing system. In the...
                                             | about 2 hours | 
| Apr 07, 2025 11:31 AM EDT | 
                                              
                                                Minor
                                              
                                             Acquia is currently investigating reports of some customers being unable to create new Acquia Sup...
                                             | about 9 hours | 
| Feb 19, 2024 11:41 PM EST | 
                                              
                                                Major
                                              
                                             We are currently investigating an interruption of service for the Acquia ticketing system. Existi...
                                             | about 7 hours | 
| Jan 30, 2024 11:23 AM EST | 
                                              
                                                Minor
                                              
                                             Acquia is aware of an issue impacting cloud.acquia.com, resulting in intermittent timeouts. This ...
                                             | about 9 hours | 
| Jan 29, 2024 03:34 PM EST | 
                                              
                                                Minor
                                              
                                             Acquia is aware of an issue impacting cloud.acquia.com, resulting in intermittent timeouts. This ...
                                             | about 5 hours | 
| Jun 22, 2023 03:59 PM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating an interruption of service for Acquia Support Systems resulting in...
                                             | about 1 hour | 
| May 02, 2023 04:34 PM EDT | 
                                              
                                                Minor
                                              
                                             We are currently investigating a degradation of service in Acquia Support Systems. Impacted custo...
                                             | about 4 hours | 
 
    See what users are saying about Acquia Support Systems issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Acquia since June 2021
Acquia Support Systems is part of Acquia. Check the Acquia's status.
5 incidents in 2025
Acquia Support Systems isn't down. You can check Acquia Support Systems status and incident details on the top of the page. IsDown continuously monitors Acquia Support Systems official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Acquia Support Systems is currently operational. You can check Acquia Support Systems status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Acquia Support Systems being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Acquia Support Systems official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Acquia Support Systems last outage was on October 20, 2025 with the title "Acquia has detected a temporary service interruption in the Acquia ticketing system"
IsDown and DownDetector help users determine if Acquia is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Acquia's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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