Acquia has detected a temporary service interruption in the Acquia ticketing system

The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.

Acquia has implemented a solution to resolve the issue that caused the interruption in the Acquia ticketing system which was preventing customers from creating support tickets. Our team is now actively monitoring the service to ensure full functionality is maintained. We will continue to provide updates as more information becomes available.

We are working to resolve an interruption in services for the Acquia ticketing system at this time. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
We will provide additional updates when services have been fully restored.

We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
We will provide additional information as it becomes available.