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Outage in Acquia

Acquia has detected a temporary service interruption in the Acquia ticketing system

Resolved Major
February 19, 2024 - Started almost 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating an interruption of service for the Acquia ticketing system. Existing tickets are able to be worked normally, but new tickets are unable to be created. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/service-offerings/guide/contact-support
We will provide additional information as it becomes available.
Components affected
Acquia Support Systems

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/20/2024 11:41AM

The underlying cause of this service interruption has been addressed. All affected Acquia ticketing services have been restored. All services are operational at this time.

INVESTIGATING almost 2 years ago - at 02/20/2024 04:41AM

We are currently investigating an interruption of service for the Acquia ticketing system. Existing tickets are able to be worked normally, but new tickets are unable to be created. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/service-offerings/guide/contact-support
We will provide additional information as it becomes available.

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