Outage in Acquia

Acquia has detected an interruption in our ability to launch/relaunch new applications for Cloud Platform Professional, Cloud Platform Enterprise, Acquia Cloud Next, and Acquia Site Factory

Resolved Minor
April 09, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

New server launches and relaunches are currently interrupted for Cloud Platform Professional, Cloud Platform Enterprise, Acquia Cloud Next and Acquia Site Factory applications. Running servers are not impacted. We are working to resolve this service interruption at this time. We will provide additional information as it becomes available.
Components affected
Acquia Cloud Platform Enterprise Acquia Cloud Platform Professional Acquia Site Factory

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/09/2024 03:42AM

The underlying cause for the interruption to launch/relaunch servers has been addressed. All services have been restored. All services are operational at this time.

MONITORING over 1 year ago - at 04/09/2024 02:35AM

The underlying cause for the interruption to launch/relaunch servers has been addressed. All services have been restored and Acquia is monitoring at this time.

INVESTIGATING over 1 year ago - at 04/09/2024 12:01AM

New server launches and relaunches are currently interrupted for Cloud Platform Professional, Cloud Platform Enterprise, Acquia Cloud Next and Acquia Site Factory applications. Running servers are not impacted. We are working to resolve this service interruption at this time. We will provide additional information as it becomes available.

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