Outage in Acquia

Acquia is investigating a delay in task notifications on the Acquia Cloud UI

Resolved Minor
December 04, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Acquia is investigating a delay in task notifications on the Acquia Cloud UI since 7:21 AM UTC. Impacted customers will see tasks in the Activity Feed sidebar on cloud.acquia.com failing to complete while the task itself is completing as expected. We are working to address this issue and will provide updates as progress is made.
Components affected
Acquia Drupal Cloud UI

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/04/2024 11:38AM

The underlying cause of this delay in task notification has been addressed. All affected services have been restored. All services are operational at this time.

MONITORING 11 months ago - at 12/04/2024 10:47AM

The delay in task notification has been addressed since 10:29 AM UTC. Activity Feed sidebar should be updated as expected when tasks are completed. We are still monitoring the situation.

IDENTIFIED 11 months ago - at 12/04/2024 09:54AM

Acquia is investigating a delay in task notifications on the Acquia Cloud UI since 7:21 AM UTC. Impacted customers will see tasks in the Activity Feed sidebar on cloud.acquia.com failing to complete while the task itself is completing as expected. We are working to address this issue and will provide updates as progress is made.

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