Outage in Acquia

Acquia has detected a temporary service interruption in the Acquia ticketing system

Resolved Major

October 12, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation
We will provide additional information as it becomes available.

Components affected

Acquia Support Systems

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/13/2025 03:57AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 10/13/2025 03:16AM

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