Outage in Acquia
Vendor API Issue: Security and Performance Metrics
Resolved MinorIncident Report
Summary AI Generated
A vendor API issue with Akamai caused traffic peak queries to fail for all Acquia Edge Standard customers, making security and performance metrics unavailable in the Edge Standard UI. The incident lasted approximately 1.6 hours before Akamai resolved the API issue, restoring full metric visibility.
We are aware of an issue affecting all Edge Standard customers, where traffic peak queries are currently failing due to an issue with a vendor API. As a result, security and performance metrics are currently unavailable in the Edge Standard UI. Our team is working with the vendor to understand and resolve the issue. We will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 08/24/2026 11:05AM
The issue affecting Edge Standard customers has been resolved. Akamai has addressed the vendor API issue, and security and performance metrics are now available in the Edge Standard UI
INVESTIGATING
13 days ago - at 08/24/2026 09:29AM
We are aware of an issue affecting all Edge Standard customers, where traffic peak queries are currently failing due to an issue with a vendor API. As a result, security and performance metrics are currently unavailable in the Edge Standard UI. Our team is working with the vendor to understand and resolve the issue. We will provide further updates as more information becomes available.
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