Outage in Acquia
Acquia DAM Degraded File Processing
Resolved MinorIncident Report
Summary AI Generated
Acquia DAM experienced degraded file processing for EU-hosted customers for approximately 1.2 hours. A fix was implemented and confirmed stable, with any backlogged processing work completed before the incident was resolved.
We are currently investigating an issue with degraded file processing for customers hosted in the EU.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/31/2026 05:34PM
We've resolved the issue causing degraded file processing for customers hosted in the EU and have completed processing work that accumulated during the incident. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
MONITORING
4 days ago - at 08/31/2026 05:00PM
A fix has been implemented and we are monitoring to ensure stability. We're also processing work that accumulated during the incident.
INVESTIGATING
4 days ago - at 08/31/2026 04:28PM
We are currently investigating an issue with degraded file processing for customers hosted in the EU.
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