Outage in ActiveCampaign

Engineers are actively investigating reports of partners being unable to login to their partner portal

Resolved Major

November 05, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/05/2025 01:24PM

Engineering and support has confirmed that the issue is resolved.

MONITORING 4 months ago - at 11/05/2025 12:58PM

Engineers have applied a fix and are monitoring. Partners should now be able to access the partner portal as expected.

IDENTIFIED 4 months ago - at 11/05/2025 11:37AM

Engineers have identified the root cause and are working on implementing a fix.

INVESTIGATING 4 months ago - at 11/05/2025 10:59AM

We are currently investigating this issue.

Latest ActiveCampaign outages

Service outage affecting subset of our customers - 8 days ago

Service Interruption: Account Access Issues (APAC & EU) - 23 days ago

Hilos.io Platform Unavailable - 28 days ago

ActiveCampaign Reports Issue - about 1 month ago

Active Intelligence - about 1 month ago

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