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Outage in ActiveCampaign

Hilos.io Platform Unavailable

Resolved Minor
February 13, 2026 - Started 23 days ago - Lasted 3 days
Official incident page

Incident Report

We are aware of a general outage for api.hilos.io. Engineering is working to restore functionality now.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 02/16/2026 03:29PM

This incident has been resolved.

MONITORING 23 days ago - at 02/13/2026 07:34PM

The platform is restored though customers may experience delays in full access being restored due to caching. We expect full access to be restored within one hour for anyone still impacted.

IDENTIFIED 23 days ago - at 02/13/2026 07:26PM

Portions of the API have come back online. We are continuing to apply fixes to enable full restoration.

IDENTIFIED 23 days ago - at 02/13/2026 07:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED 23 days ago - at 02/13/2026 07:02PM

We are aware of a general outage for api.hilos.io. Engineering is working to restore functionality now.

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