Outage in Acuity Scheduling

Issues related to Outlook.com, Outlook 365, and Exchange calendar syncing.

Resolved Minor
October 26, 2022 - Started about 2 years ago - Lasted about 24 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Acuity Scheduling Acuity Scheduling iCloud, Office 365, Outlook.com and Exchange
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 10/26/2022 11:52PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 10/26/2022 08:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 10/26/2022 07:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 10/26/2022 07:18PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/26/2022 06:58PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/26/2022 06:30PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/26/2022 05:57PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/26/2022 05:33PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/26/2022 04:57PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/26/2022 04:38PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/26/2022 03:40PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/26/2022 02:10PM

We are currently investigating this issue.

Latest Acuity Scheduling outages

Degraded Sync performance for Microsoft 365 - 26 days ago
Error message when attempting intake form file upload - 3 months ago
Acuity Scheduling Service Disruption - 4 months ago
Spike in "500" errors - 8 months ago
We are investigating reports of SMS messages being delayed in sending. - 9 months ago

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