Outage in Ada
Voice Channel Missing Messages
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Issue: Ai Agents connected to the voice channel sometimes are unable to present an answer to the caller.
Who it affects: The issue is seen in ai agents (ie. generative) that are connected to the Voice channel.
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