Outage in Ada
Investigating issues with Ada Chat services
Resolved Minor
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Outage Details
Components affected
Ada DashboardLatest Updates ( sorted recent to last )
This incident has been resolved.
The issue with the Ada Dashboard has been resolved and Dashboard users should see things functioning normally again.
Our team will continue to monitor the fix. We’re sorry for the impact of this issue and appreciate your understanding.
Our team has identified the problem with Ada Voice and we're implementing a fix for the issue. Thank you for your patience as we work on a resolution.
Apologies for this inconvenience. We will continue to keep you up to date every 30 minutes.
Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots in regards to knowledge retrieval.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
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