Outage in Ada

Bot Dashboard Inaccessible

Resolved Major
February 04, 2025 - Started about 1 month ago - Lasted 24 minutes
Official incident page

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Outage Details

Users are seeing a “Service Unavailable” message when attempting to log in to the bot. End users however are still be able to access and interact with the bot.
Components affected
Ada Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/04/2025 10:50AM

The incident has been resolved.

IDENTIFIED about 1 month ago - at 02/04/2025 10:44AM

Some endpoints for the Ada Dashboard were hitting rate limits, causing overall slowness and, in some cases, loading attempts to time out.

INVESTIGATING about 1 month ago - at 02/04/2025 10:27AM

Users are seeing a “Service Unavailable” message when attempting to log in to the bot. End users however are still be able to access and interact with the bot.

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