Outage in Ada
Delays in Conversations View Updates
Resolved MinorIncident Report
Summary AI Generated
Ada's Conversations View experienced delays for 2.9 hours, preventing conversations and new messages from appearing promptly in client dashboards. The issue was identified and a fix was implemented, though some conversation data required additional processing time before becoming visible. The incident has been fully resolved.
We are currently investigating reports of delays in the Conversations View. Some clients may notice delays in conversations and new messages appearing in their dashboard.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/25/2026 08:42PM
This incident has been resolved.
MONITORING
2 months ago - at 03/25/2026 07:28PM
A fix has been implemented and we're monitoring results. Some conversation data must still be processed and users may take some time to see all their missing conversations appear in the conversations view.
IDENTIFIED
2 months ago - at 03/25/2026 07:27PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 months ago - at 03/25/2026 05:46PM
We are currently investigating reports of delays in the Conversations View. Some clients may notice delays in conversations and new messages appearing in their dashboard.
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