Outage in Ada
Delays in Conversation View for US2 Cluster
Resolved MinorIncident Report
Summary AI Generated
Ada experienced delays in conversation views affecting bots in the US2 cluster (those using the [bothandle].us2.ada.support format), impacting the Dashboard component. The issue was identified, fixed, and resolved after 1.3 hours of monitoring to ensure stability.
We are investigating reports of delayed conversation views for bots in the US2 cluster. Bots using the format [bothandle].us2.ada.support may be affected.
Components affected
Ada DashboardNeed to monitor Ada outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 24 hours ago - at 04/03/2026 05:53PM
This incident has been resolved.
MONITORING
1 day ago - at 04/03/2026 05:25PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 04/03/2026 04:51PM
The issue has been identified and a fix is being implemented
INVESTIGATING
1 day ago - at 04/03/2026 04:38PM
We are investigating reports of delayed conversation views for bots in the US2 cluster. Bots using the format [bothandle].us2.ada.support may be affected.
Latest Ada outages
Admin Dashboard Not Loading for US Cluster Customers - 3 days ago
Delays in Conversations View Updates - 10 days ago
Satisfaction survey occasionally presented incorrectly - 11 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
