Outage in AdvancedMD

Degraded EHR Performance

Resolved Minor
February 21, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Some of our users are experiencing degraded performance when loading charts, medications, and notes. Our technical teams are actively working to resolve this issue. Our incident managers will continue to provide updates as information becomes available.
Components affected
AdvancedMD Electronic Health Records (EHR)
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/21/2025 07:16PM

Our technical teams have resolved the slowness issue. To experience an immediate improvement, please log out and then log back in.

INVESTIGATING 2 months ago - at 02/21/2025 06:15PM

Some of our users are experiencing degraded performance when loading charts, medications, and notes. Our technical teams are actively working to resolve this issue. Our incident managers will continue to provide updates as information becomes available.

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