Outage in AdvancedMD

Updox Outage: Users are unable to access AdvancedMDFax

Resolved Major
May 28, 2025 - Started 3 days ago - Lasted about 21 hours
Official incident page

Need to monitor AdvancedMD outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including AdvancedMD, and never miss an outage again.
Start Free Trial

Outage Details

Our third-party partner, Updox, is currently experiencing an outage that impacts our clients’ ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox’s status page at https://partnerstatus.updox.com/.
Components affected
AdvancedMD Fax
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/29/2025 01:41PM

This incident has been resolved.

MONITORING 2 days ago - at 05/28/2025 05:53PM

Updox has implemented a fix and is monitoring the results. We have confirmed that users are now able to access AdvancedMD Fax.

INVESTIGATING 3 days ago - at 05/28/2025 04:18PM

Our third-party partner, Updox, is currently experiencing an outage that impacts our clients’ ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available.

Users can subscribe to incident updates on Updox’s status page at https://partnerstatus.updox.com/.

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook