Outage in AdvancedMD

Updox Outage: Users are unable to access AdvancedMDFax

Resolved Major
May 28, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

Our third-party partner, Updox, is currently experiencing an outage that impacts our clients’ ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox’s status page at https://partnerstatus.updox.com/.
Components affected
AdvancedMD Fax
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/28/2025 02:03PM

This incident has been resolved.

IDENTIFIED 1 day ago - at 05/28/2025 01:33PM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 05/28/2025 01:32PM

Our third-party partner, Updox, is currently experiencing an outage that impacts our clients’ ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available.

Users can subscribe to incident updates on Updox’s status page at https://partnerstatus.updox.com/.

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