Outage in AdvancedMD
Claims appearing as "Pending" for an extended period
Resolved MinorIncident Report
We are aware that some claims are currently appearing as “Pending” for an extended period. Our technical teams are engaged and actively working to resolve the issue.
Please note that no action is required on your part at this time. All submitted claims are in our system and will continue processing as soon as the issue is resolved.
We appreciate your patience and understanding, and we will provide updates as more information becomes available.
Components affected
AdvancedMD Practice Management (PM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/21/2025 01:19AM
This incident has been resolved.
MONITORING
11 months ago - at 05/21/2025 12:19AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
11 months ago - at 05/21/2025 12:07AM
We are aware that some claims are currently appearing as “Pending” for an extended period. Our technical teams are engaged and actively working to resolve the issue.
Please note that no action is required on your part at this time. All submitted claims are in our system and will continue processing as soon as the issue is resolved.
We appreciate your patience and understanding, and we will provide updates as more information becomes available.
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