Outage in AdvancedMD

Errors Accepting Patient Forms

Resolved Major
April 18, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue where users encounter an "unknown error" when accepting patient forms. Our technical teams are actively working to resolve the problem. Incident Managers will provide updates on the Status Page as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/18/2025 03:11PM

This incident has been resolved.

MONITORING 14 days ago - at 04/18/2025 02:28PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 14 days ago - at 04/18/2025 02:06PM

We are investigating an issue where users encounter an "unknown error" when accepting patient forms. Our technical teams are actively working to resolve the problem. Incident Managers will provide updates on the Status Page as more information becomes available.

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