Outage in AdvancedMD

PM Patient Demographics and Scheduler Not Loading

Resolved Minor
April 24, 2025 - Started 8 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue where some clients are experiencing errors when loading patient demographics and/or the scheduler. Our technical teams are actively working to resolve the problem. Incident Managers will provide updates on the Status Page as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/24/2025 09:40PM

This incident has been resolved.

MONITORING 8 days ago - at 04/24/2025 06:46PM

The errors have subsided, and the patient demographics and scheduler screens are now loading correctly. Our technical teams will continue to monitor for any additional issues. Incident Managers will provide updates on the Status Page as necessary.

INVESTIGATING 8 days ago - at 04/24/2025 05:36PM

We are investigating an issue where some clients are experiencing errors when loading patient demographics and/or the scheduler. Our technical teams are actively working to resolve the problem. Incident Managers will provide updates on the Status Page as more information becomes available.

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