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Outage in AdvancedMD

Analytics Module Data Delay

Resolved Minor
April 29, 2025 - Started 12 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating an issue where the Analytics module is not providing the most recent data. Any changes made after April 26, 2025, are currently not displaying. Our technical teams are actively engaged and working to resolve the issue. Incident Managers will continue to provide updates here as additional information becomes available.
Components affected
AdvancedMD Analytics

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/30/2025 12:53PM

This incident has been resolved.

IDENTIFIED 12 months ago - at 04/29/2025 02:21PM

We have identified and addressed the issue causing the data load failure. New data will be available early tomorrow morning. We apologize for the disruption this issue has caused our analytics users.

INVESTIGATING 12 months ago - at 04/29/2025 01:35PM

We are currently investigating an issue where the Analytics module is not providing the most recent data. Any changes made after April 26, 2025, are currently not displaying. Our technical teams are actively engaged and working to resolve the issue. Incident Managers will continue to provide updates here as additional information becomes available.

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