Outage in AdvancedMD
PM and EHR: Errors while navigating application
Resolved MinorIncident Report
We are currently investigating an issue where some users are experiencing errors while navigating the PM and EHR applications. Our technical teams are actively working to resolve the problem. Incident Managers will continue to provide updates on the Status Page as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/18/2025 12:56PM
This incident has been resolved.
MONITORING
10 months ago - at 06/18/2025 04:11AM
Amazon Web Services (AWS) has implemented a system update that resolved the issue. We will continue monitoring all systems throughout the evening to ensure full resolution.
INVESTIGATING
10 months ago - at 06/17/2025 10:14PM
Our technical team is actively working with Amazon Web Services (AWS) to identify and resolve the issue as quickly as possible.
If you encounter an error while performing an action, please try again. If the issue persists, we recommend the following steps:
1) Log out of the application.
2) Close all browser windows.
3) Reopen your browser and log back in.
We truly appreciate your patience and understanding as we work to resolve the errors
INVESTIGATING
10 months ago - at 06/17/2025 08:03PM
We sincerely apologize to users experiencing errors while using the application. Our technical team is actively working with Amazon Web Services (AWS) to identify and resolve the issue as quickly as possible.
If you encounter an error while performing an action, please try again. If the issue persists, we recommend the following steps:
1) Log out of the application.
2) Close all browser windows.
3) Reopen your browser and log back in.
We truly appreciate your patience and understanding as we work to resolve the errors
INVESTIGATING
10 months ago - at 06/17/2025 06:27PM
Our technical team is actively working with Amazon Web Services to identify and resolve the errors.
INVESTIGATING
10 months ago - at 06/17/2025 05:29PM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 06/17/2025 04:32PM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 06/17/2025 03:45PM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 06/17/2025 02:47PM
We are currently investigating an issue where some users are experiencing errors while navigating the PM and EHR applications. Our technical teams are actively working to resolve the problem. Incident Managers will continue to provide updates on the Status Page as more information becomes available.
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