PM and EHR: Errors while navigating application

This incident has been resolved.

Amazon Web Services (AWS) has implemented a system update that resolved the issue. We will continue monitoring all systems throughout the evening to ensure full resolution.

Our technical team is actively working with Amazon Web Services (AWS) to identify and resolve the issue as quickly as possible.

If you encounter an error while performing an action, please try again. If the issue persists, we recommend the following steps:
1) Log out of the application.
2) Close all browser windows.
3) Reopen your browser and log back in.

We truly appreciate your patience and understanding as we work to resolve the errors

We sincerely apologize to users experiencing errors while using the application. Our technical team is actively working with Amazon Web Services (AWS) to identify and resolve the issue as quickly as possible.

If you encounter an error while performing an action, please try again. If the issue persists, we recommend the following steps:
1) Log out of the application.
2) Close all browser windows.
3) Reopen your browser and log back in.

We truly appreciate your patience and understanding as we work to resolve the errors

Our technical team is actively working with Amazon Web Services to identify and resolve the errors.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating an issue where some users are experiencing errors while navigating the PM and EHR applications. Our technical teams are actively working to resolve the problem. Incident Managers will continue to provide updates on the Status Page as more information becomes available.