Outage in Affirm

Increased errors with Affirm checkout

Resolved Minor
November 23, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing elevated level of errors that are affecting Affirm Checkout related to get and create applications. Some customers may be experiencing an inability to complete their checkout when using Affirm at checkout. We believe we have identified the cause of the disruption and are currently attempting to fix the issue. We will provide additional updates as we know more.
Components affected
Affirm Checkout Affirm Charge API
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/23/2022 02:19PM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/23/2022 02:02PM

We have implemented a fix and are actively monitoring the results.

IDENTIFIED almost 3 years ago - at 11/23/2022 01:55PM

We are actively working on addressing this issue.

IDENTIFIED almost 3 years ago - at 11/23/2022 01:24PM

We are currently experiencing elevated level of errors that are affecting Affirm Checkout, Transactions and Charges API. Some customers may be experiencing an inability to complete their checkout with Affirm. We believe we have identified the cause of the disruption and are working on a fix. We will provide additional updates as we know more.

INVESTIGATING almost 3 years ago - at 11/23/2022 01:03PM

We are currently experiencing elevated level of errors that are affecting Affirm Checkout related to get and create applications. Some customers may be experiencing an inability to complete their checkout when using Affirm at checkout. We believe we have identified the cause of the disruption and are currently attempting to fix the issue. We will provide additional updates as we know more.

Latest Affirm outages

Checkout service degradation - 1 day ago
Impact to all traffic - 2 days ago
Merchant Portal Sign-in Degradation - 7 days ago
Temporary Conversion Rate Impact via external Major US Mobile Service outage - 22 days ago
Merchant Dashboard Login Degradation - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook