Checkouts inappropriately assigned to default financing programs

A fix was implemented and this incident has been resolved.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue. The team believes they have identified the cause and are actively working on confirming the root cause.

Checkouts for merchants with customized financing programs are being assigned to default terms and default promotional messaging inappropriately.

Checkout and promotional messaging are still functional but not meeting the specifications dictated by external configurations.

We are actively investigating the root cause and will update regularly.