Outage in Affirm
Checkouts inappropriately assigned to default financing programs
Resolved MinorIncident Report
Checkouts for merchants with customized financing programs are being assigned to default terms and default promotional messaging inappropriately.
Checkout and promotional messaging are still functional but not meeting the specifications dictated by external configurations.
We are actively investigating the root cause and will update regularly.
Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 01/14/2023 12:52PM
A fix was implemented and this incident has been resolved.
IDENTIFIED
over 3 years ago - at 01/14/2023 03:14AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 3 years ago - at 01/14/2023 02:28AM
We are continuing to investigate this issue. The team believes they have identified the cause and are actively working on confirming the root cause.
INVESTIGATING
over 3 years ago - at 01/14/2023 12:45AM
Checkouts for merchants with customized financing programs are being assigned to default terms and default promotional messaging inappropriately.
Checkout and promotional messaging are still functional but not meeting the specifications dictated by external configurations.
We are actively investigating the root cause and will update regularly.
Latest Affirm outages
US SMS Authentication Service Degraded - 11 days ago
Checkout Degradation in US/CA - about 2 months ago
Degradation in Affirm UK Checkout - 2 months ago
Delay in Shopify Order Status Updates - 3 months ago
Affirm US Checkout Availability Degradation - 3 months ago
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