Outage in Affirm

Affirm Service Degradation

Resolved Major

October 31, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing elevated level of errors across multiple Affirm services and we are investigating the issue. We will provide additional updates as we know more.

Components affected

Affirm www.affirm.com Affirm Checkout Affirm Charge API Affirm Virtual Cards Affirm WooCommerce Plugin

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 11/01/2023 12:31AM

This incident has been fully resolved. All Affirm services are operational.

MONITORING over 2 years ago - at 11/01/2023 12:07AM

We have implemented a fix for multiple Affirm services and have seen our services return to their usual performance.

IDENTIFIED over 2 years ago - at 11/01/2023 12:01AM

We have started to see recovery across all Affirm services. We will continue to monitor the situation to ensure that our systems are fully operational.

IDENTIFIED over 2 years ago - at 10/31/2023 11:47PM

We have identified the root cause of the issue and are working on a fix. We will provide more updates as they come along.

INVESTIGATING over 2 years ago - at 10/31/2023 11:41PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 10/31/2023 11:37PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 10/31/2023 11:36PM

We are currently experiencing elevated level of errors across multiple Affirm services and we are investigating the issue. We will provide additional updates as we know more.

Latest Affirm outages

Delay in Shopify Order Status Updates - 6 days ago

Affirm US Checkout Availability Degradation - 13 days ago

Authentication Disruption in the US - 21 days ago

Degradation in Affirm Checkout - 28 days ago

Degradation in Affirm UK Checkout - about 2 months ago

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