Outage in Affirm

Batch infrastructure issue impacting public facing endpoints

Resolved Minor
November 01, 2023 - Started almost 2 years ago - Lasted 22 minutes
Official incident page

Incident Report

We are currently investigating an internal infrastructure issue impacting merchant's ability to authorize loans and overall latencies in US.
Components affected
Affirm Checkout Affirm Charge API
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/01/2023 04:01PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/01/2023 03:51PM

We are seeing recovery on previously impacted metrics. Continuing to monitor.

INVESTIGATING almost 2 years ago - at 11/01/2023 03:44PM

We are currently investigating an internal infrastructure issue impacting merchant's ability to authorize loans and overall latencies in US.

Latest Affirm outages

Checkout service degradation - 1 day ago
Impact to all traffic - 2 days ago
Merchant Portal Sign-in Degradation - 7 days ago
Temporary Conversion Rate Impact via external Major US Mobile Service outage - 22 days ago
Merchant Dashboard Login Degradation - about 2 months ago

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