Outage in Affirm

Loan checkout flow availability degraded

Resolved Minor
July 30, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating a degradation of loan confirmations & authorization counts in the US and CA. We have begun a rollback of our most recent deploys and are monitoring possibly related outages with 3rd party infrastructure providers.
Components affected
Affirm Checkout Affirm Charge API
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/31/2024 04:43AM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 07/30/2024 11:18PM

We have identified that this issue is only impacting a specific partner integration and are continuing to investigate.

INVESTIGATING about 1 year ago - at 07/30/2024 10:47PM

We are investigating a degradation of loan confirmations & authorization counts in the US and CA. We have begun a rollback of our most recent deploys and are monitoring possibly related outages with 3rd party infrastructure providers.

Latest Affirm outages

Checkout service degradation - 1 day ago
Impact to all traffic - 2 days ago
Merchant Portal Sign-in Degradation - 7 days ago
Temporary Conversion Rate Impact via external Major US Mobile Service outage - 22 days ago
Merchant Dashboard Login Degradation - about 2 months ago

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