Outage in Affirm

Impact to all traffic

Resolved Major
October 20, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating a sudden drop in all successful traffic to Affirm services in the US and CA
Components affected
Affirm www.affirm.com Affirm Checkout Affirm Shopping guide
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/20/2025 09:58AM

This incident has been resolved.

MONITORING about 1 month ago - at 10/20/2025 09:31AM

Our core infrastructure provider has announced a successful mitigation measure and we are now observing recovery on all Affirm services. We will continue to monitor as service health improves

MONITORING about 1 month ago - at 10/20/2025 09:02AM

We are continuing to monitor the situation with the impacted core infrastructure partner and are looking for potential mitigations we could attempt on our side. We will update as the situation evolves.

MONITORING about 1 month ago - at 10/20/2025 08:31AM

We are continuing to monitor this issue and will update with pertinent information as the situation develops.

IDENTIFIED about 1 month ago - at 10/20/2025 07:53AM

Our teams have confirmed that the degradation is a result of a widespread issue impacting a core infrastructure provider. We are monitoring the situation closely and will update in the next 30 minutes.

INVESTIGATING about 1 month ago - at 10/20/2025 07:02AM

We are investigating a sudden drop in all successful traffic to Affirm services in the US and CA

source IsDown Possible Outage Indicated by User Reports Reports started 1 minute before official outage was reported

Latest Affirm outages

latency - 13 days ago
Impact to all traffic - 13 days ago
Increased Latency in US - 21 days ago
Checkout service degradation - about 1 month ago
Merchant Portal Sign-in Degradation - about 2 months ago

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