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Outage in Affirm

Checkout Degradation in US/CA

Resolved Minor
March 04, 2026 - Started about 18 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Affirm experienced a degradation in their checkout flow that reduced loan authorization rates for customers in the US and Canada. The issue affected the checkout component, preventing some users from successfully completing loan applications during the purchasing process. The service was restored through a mitigation within approximately 1.5 hours, followed by a permanent fix implementation, with the incident fully resolved after 3.6 hours total.

We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible
Components affected
Affirm Checkout
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 03/05/2026 03:11AM

This incident has been resolved.

MONITORING about 16 hours ago - at 03/05/2026 02:03AM

We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed.

MONITORING about 17 hours ago - at 03/05/2026 01:15AM

Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly.

MONITORING about 17 hours ago - at 03/05/2026 12:38AM

We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.

MONITORING about 18 hours ago - at 03/05/2026 12:06AM

We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.

IDENTIFIED about 18 hours ago - at 03/04/2026 11:47PM

We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability.

INVESTIGATING about 18 hours ago - at 03/04/2026 11:36PM

We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible

Latest Affirm outages

Degradation in Affirm Checkout - about 2 months ago

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