Affirm experienced a degradation in their checkout flow that reduced loan authorization rates for customers in the US and Canada. The issue affected the checkout component, preventing some users from successfully completing loan applications during the purchasing process. The service was restored through a mitigation within approximately 1.5 hours, followed by a permanent fix implementation, with the incident fully resolved after 3.6 hours total.
This incident has been resolved.
We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed.
Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly.
We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.
We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.
We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability.
We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with