Affirm experienced elevated latency across all services for 27.2 hours, causing timeouts and errors due to an issue with their cloud service provider. The incident was traced to the cloud provider, with Affirm's latency and performance stabilizing partway through while awaiting full provider resolution. The incident was resolved once the cloud service provider confirmed full restoration of operations.
Our cloud service provider has confirmed operations are fully restored and we are seeing continued healthy observability on our end. Incident resolved.
Our cloud service provider has notified us that full resolution will require some time to finalize. As Affirm's latency and performance have remained stable throughout the day, we will update on Affirm's status when we receive an all-clear signal from the service provider or we see a regression in service health.
We are maintaining a monitoring posture on this incident as we await a statement of permanent resolution from our cloud cloud service provider. Affirm latency and performance remain stable.
We are maintaining a monitoring posture on this incident as we await a statement of permanent resolution from our cloud cloud service provider. Affirm latency and performance remain stable.
Affirm latency and performance remain stable. We are awaiting full confirmation from our cloud service provider before declaring the incident resolved.
We continue to receive positive signal from our cloud service provider. Affirm latency and performance remain stable. We are awaiting full confirmation from our cloud service provider before declaring the incident resolved.
Affirm Latency and overall performance remain stable. We are still awaiting full confirmation from our cloud service provider before declaring the incident resolved.
Latency and overall performance remain stable. We are continuing to monitor while our cloud service provider fully resolves the issue.
Latency and overall performance remain stable. We are continuing to monitor while our cloud service provider fully resolves the issue.
Latency and overall performance remain stabilized. We are continuing to monitor while our cloud service provider fully resolves the issue.
We are experiencing an increase in errors and latency. We are continuing to monitor while we await final confirmation of resolution from our cloud service provider.
Latency and overall performance remain stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
We experienced a slight increase in errors and latency, which has since subsided. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
We are seeing improved latency across our services and response times are trending back toward normal. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
We continue to experience elevated latency across our services, with sporadic increases in error rates throughout the duration of this incident. Our cloud service provider is actively working toward a full resolution.
We continue to experience elevated latency across our services, though error rates remain decreased. Our cloud service provider is actively working toward a full resolution.
We continue to experience elevated latency across our services. Error rates have decreased, though response times remain slower than normal. This is due to an issue with our cloud service provider, who is actively working toward a full resolution.
We are currently experiencing elevated latency to our services. This has been traced to an issue with our cloud service provider, and our team is actively working toward resolution.
We are currently experiencing elevated latency across our services leading to timeouts and errors. We are actively investigating the issue.
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