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Outage in AI-Media

Falcon - Unable to create new Falcon instances

Resolved Minor
June 26, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have received some reports this morning that users are unable to create new Falcon instances. We are currently investigating. The Falcon service remains operational and existing Falcon instances should be unaffected.

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RESOLVED 10 months ago - at 06/26/2025 03:32PM

We have restored full functionality to Falcon and confirmed users are able to create new Falcon instances again. Marking this incident as resolved.

If you have any questions about this incident please reach out to our Support team at: eeg.support@ai-media.tv

INVESTIGATING 10 months ago - at 06/26/2025 01:52PM

We have received some reports this morning that users are unable to create new Falcon instances. We are currently investigating.

The Falcon service remains operational and existing Falcon instances should be unaffected.

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