Outage in Airbase
Issues with creating SVB cards
Resolved MinorIncident Report
Customers using SVB cards are unable to create new virtual cards from Airbase dashboard. We are working with SVB to get this resolved.
Components affected
Airbase Dashboard
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 06/12/2023 06:36PM
This incident has been resolved.
IDENTIFIED
over 2 years ago - at 06/12/2023 05:47PM
Card creation is working now. Issues still exist with viewing a card's available balance and editing the spend limit.
IDENTIFIED
over 2 years ago - at 06/12/2023 02:13PM
We received confirmation from SVB team that this issue is related to an ongoing incident with MasterCard.
IDENTIFIED
over 2 years ago - at 06/12/2023 01:26PM
We are continuing to work with SVB on a fix for this issue.
IDENTIFIED
over 2 years ago - at 06/12/2023 01:25PM
Customers using SVB cards are unable to create new virtual cards from Airbase dashboard. We are working with SVB to get this resolved.
Latest Airbase outages
Airbase Dashboard Service Disruption - 4 months ago
The Airbase dashboard is inaccessible. - 7 months ago
Issues with Amex onboarding and card creation - about 1 year ago
Issues with Airbase pre-funded cards - about 1 year ago
Airbase dashboard is unavailable - almost 2 years ago
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