Outage in Aircall
API Call Transfers Failing
Resolved MajorIncident Report
We have identified an issue where call transfer API requests do not ring the agent's Aircall app. Our Engineering team has identified the issue and a fix is being implemented.
Components affected
Aircall Public APINeed to monitor Aircall outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/08/2023 08:37AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 11/08/2023 07:59AM
We are monitoring results after the fix has been applied.
IDENTIFIED
almost 2 years ago - at 11/07/2023 10:58PM
We have identified an issue where call transfer API requests do not ring the agent's Aircall app. Our Engineering team has identified the issue and a fix is being implemented.
Latest Aircall outages
Delay updating User status - about 21 hours ago
Call dropping - 5 days ago
AI Voice Agent Not Connecting to Calls - 11 days ago
Calls and Messages failing to connect - 12 days ago
Aircall App Instability - 13 days ago
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